Shipping policy
SHIPPING POLICY — CUTMAN4HIRE SUPPLIES
Order Processing
All orders are processed within 2 business days of placement (Monday–Friday, excluding holidays). All shipping transit times are calculated in business days. For example, Next Day Air will arrive the next business day after shipment.
Domestic Shipping (U.S.)
- We ship via USPS Priority Mail®, which typically arrives in 3–4 business days within the contiguous 48 states and USPS and UPS Ground which typically arrives in 4-6 business days.
- Heavy or oversized items may incur additional shipping charges.
- We can only ship to the billing address on file with the cardholder.
- Free or promotional shipping offers apply to ground shipping within the contiguous U.S. only and cannot be combined with other offers or applied to wholesale/bulk orders.
International Shipping
- Orders ship via USPS Priority Mail International or USPS First Class International Mail and typically arrive within 10–15 business days.
- DHL shipping is also available but may be more expensive but orders typically arrive faster.
- Customers are responsible for all customs, duties, tariffs fees, and any delays caused by their country's customs department.
- International return shipping costs are the responsibility of the customer. Shipping charges are non-refundable.
Address Accuracy Please ensure your shipping address is correct before placing your order. If an order is returned due to an incorrect or insufficient address, the customer is responsible for any re-shipment costs.
Damaged or Missing Items If your package arrives damaged or with missing items, please present the item to your local Post Office in its original packaging immediately. The Post Office will verify the damage and provide Form PS 3831 (Receipt for Article(s) Damaged in Mails). Contact us if additional documentation is needed.
Returns Please contact us at info@cutman4hiresupplies.com to initiate a return. Shipping charges are non-refundable. DVD exchanges are available only for the same title if the item is damaged — no refunds on DVDs.
Missing/ Lost orders Please contact us at orders@cutman4hiresupplies.com We will need your name, order number. For detailed step-by-step instructions on missing or lost orders, please visit our Shipping FAQ.
If your item does not arrive at all, contact us, we will file a claim in the time period for the service you used.
| Service | File After | File Before |
|---|---|---|
| Priority Mail Express® | 7 days | 60 days |
| Priority Mail Express COD | 15 days | 60 days |
| Priority Mail® | 15 days | 60 days |
| USPS Ground Advantage® | 15 days | 60 days |
Payment Methods We accept Visa, Mastercard, American Express, Discover, and PayPal, all processed securely through Shopify.
Additional Notes
- All prices are subject to change without notice.
- We reserve the right to limit quantities or reject orders based on available stock or other circumstances.
- Promotions are for a limited time and may be modified or discontinued without advance notice.
Contact Us Cutman4Hire Supplies PO Box 390333 San Diego, CA 92149 cutman4hire@gmail.com